It has launched a
helpline to serve the educate investors and resolve issues of investors who
have been sold inappropriate products.
DNS Wealth, one of the leading financial
advisory firms in Orissa has launched a social initiative – ‘Jago Investor’ to
spread financial literacy and guide investors. It has launched a telephonic helpline through
which the investors can solve their financial issues or queries.
The advisory firm has been in this business
for last 20 years and feels mis-selling is the key obstruction for penetration
of financial products. “Every day we get 2- 3 walk-ins who come to us for advice
on their misguided investments. In fact, we have observed that friends and
relatives end up giving wrong advice because they have been misguided by other
brokers. Therefore we thought of launching a help-line service which will redress
these problems,” said Vikash Agarwal, one of the partners of DNS Wealth.
Since the launch of the helpline on Thursday,
it has already received 100 calls. The help-line will attend to issues related
to any financial products - insurance, mutual funds, stocks and shares, fixed
deposits, etc. Apart from resolving investor issues, it will also provide basic
information on all financial products and do a detailed study of the mis-sold
product and guide the investor accordingly. It will also help the investor to
reach the correct official for resolving their grievance on financial
Vikas along with his three parters are currently handling investor query. If the
help-line continues to receive 100- 200 calls every day, it plans to form a
small team. Many investors also asked
the firm to conduct investor awareness campaign at different places.
The firm has got 3000 posters printed which
they are putting up in various locations in Rourkela and Orissa to create
awareness about the help-line. It is also reaching the investors through
It is in the process of tying-up with
newspapers and television channel for a monthly/bi-monthly write-ups and an
investor awareness dedicated show respectively. It is also going to conduct
free investor awareness campaign for different groups and clubs.
Investors can reach ‘Jago Investors on
9124996996, Monday to Friday from 10am – 6 pm.