Since the outbreak of COVID-19, the IRDAI has taken several steps and issued guidelines for the insurance companies to ensure a smooth claim settlement process for the policyholders of health insurance policies. The recent guidelines have been issued to the insurers on the settlement of claims for the COVID-19 treatment at ‘make-shift or temporary hospitals’.
In its note, IRDAI observes that in view of an increase in the number of COVID-19 cases and in order to leverage on the extant healthcare systems put in place, it is important to recognise the make-shift or temporary hospitals permitted by Government for settlement of health insurance claims for insurance companies.