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  • Guest Column Unintended consequences of commission disclosure in a/c statement

    Unintended consequences of commission disclosure in a/c statement

    Commission disclosure along with direct plans is a deadly combination.
    Amit Trivedi Apr 11, 2016

    “Sunshine is the best disinfectant” – said someone. I came across this phrase for the first time while reading an interview of the then SEBI Chairman, Damodaran.

    As we know, SEBI was established in 1988 but got regulatory powers in 1992. The baton was handed over from CCI (Controller of Capital Issues) to SEBI. This ushered in a big change at the policy level. CCI was a controller, as the name suggests. This meant that they controlled the issue size and issue price in case of IPOs. It was a shift from control-based regime to disclosure-based regime.

    These days, disclosure has become the buzzword in the mutual fund distribution business. We are referring to the recent circular on commission disclosure.

    The quote we started with seems to reflect SEBI mandate and approach very appropriately. However, if we take the analogy further, the meaning gets changed.

    While sunshine might be the best disinfectant, it has to be in moderation. Too much of it may be harmful – in fact, too much sunshine causes skin burns and eye problems.

    Trees provide shade – a protection against too much sun. They block the sun. Does it mean that trees are bad? If that was not enough, we invented sunglasses and sunscreen lotions. What is required is enough sunshine to work as an effective disinfectant but not so much that it burns the skin.

    So let us come to the recent circular regarding commission disclosure. Is it bad? Is it incorrect? Is it inappropriate? Is it ahead of time? There are many questions. What is the answer to these questions? These can be debated. However, let us go to the basic objective of some of these changes.

    In the aftermath of 2008-09 global meltdown, regulators started discussions about mis-selling of financial products by various intermediaries the world over. The regulators became active in bringing out new regulations. The objective of these regulations was to ensure protection of investor interest and to safeguard the investor from mis-selling.

    This is where the original move of SEBI (the 2009 regulation about commission disclosure by distributors) was to disclose commissions of all competing products along with the recommended products. That would give the client an idea whose benefit was served by the products recommended. The current regulation is silent about competing products but only focuses on what the distributor earns. That has some unintended consequences.

    Let us have a look at some of these unintended consequences:

    1. Commission disclosure along with direct plans is a deadly combination:

    Discounting is not allowed by mutual fund distributors, which means that the gap between “regular” and “direct” plans would be decided by the asset management companies. The distributor cannot decide what his services are worth, since passback (the distributor giving back some part of the commission to the investor is not allowed as per the SEBI regulations) is not allowed. This puts the distributor in a very difficult situation as the same mutual fund scheme is available for two different prices and the gap is explicitly disclosed. The only choices the investors have are (1) invest through a distributor at higher cost or (2) invest in direct plan at low cost. The choice seems obvious.

    This has the potential to hijack the conversations between the client and the distributor. Instead of discussing the value that a distributor provides (which is not only in the returns earned on the recommendations – distributors provide many services, conveniences, comforts and advice), the discussions would be about justification of the difference. The poor distributor is helpless since one cannot lower the gap between a direct and a regular plan, since passbacks are not allowed.

    Am I in favor of passbacks? Am I recommending that passbacks should be allowed? Well, I have a different take on that. When the Government of India wants to divest its holding in PSUs, the retail investors are offered a discount. A couple of years ago, they divested some of the PSU holdings through an ETF called CPSE ETF. In this case, the retail investors were offered a discount at the time of NFO and those who stayed invested for a year, were allotted bonus units. Is this not a passback? But when the Government does it, nobody questions. If a small distributor were to do it, the poor guy would lose the license to work. In other terms, the poor guy loses the livelihood.

    Is this fair?

    1. Many distributors are shifting to products like PMS and AIF. These are “non-transparent” or “less transparent” compared to mutual funds.

    Many of these products are also less liquid and have higher expenses.

    Is it serving any interest of the investor?

    1. Some investors would opt for the direct plan, as it is “cheaper”

    A direct plan may be suitable for (1) savvy investors, who have enough time and money as well as skill set to understand how to manage investments, or (2) those who seek advice from investment advisors and financial planners, who offer advice by charging fees.

    In my experience, some of the investors opting for direct plan may qualify for either of the above two but majority don’t. Even after choosing the direct plan, they seek “free” advice from someone or anyone. They typically go to media, experts appearing in TV shows or writing in media or their friends, who appear to be financially savvy. While I won’t comment on the expertise of these people, in most cases, they do not have enough time (since they are not compensated at all) to analyze the situation of the investor and offer “suitable” or “appropriate” recommendations. This goes directly against SEBI regulation on mis-selling in mutual funds. [For details, please refer to the relevant SEBI circular issued through Gazette Notification dated December 11, 2012. This was issued as part of Securities and Exchange Board of India (Prohibition of Fraudulent and Unfair Trade Practices relating to securities market) (Amendment) Regulations, 2012].

    The other place where they seek advice is the AMC offices.

    However, one must understand the economics of this.

    Can a mutual fund company employ people who could be as good as some of the seasoned distributors? They may get education but from where do they get the experience? This argument should be seen in the light of the fact that the money available to pay the salary is “zero” – theoretically. The AMC employees cannot sell funds of other mutual fund companies. This means the recommendations would be biased only in favour of their own AMC. This also goes against the interest of the investor.

    One can go on and on as there could be many more unintended consequences. I have highlighted four –

    (1) A possibility of the distributor-investor discussion getting “penny wise, pound foolish”,

    (2) Violation of principle of natural justice – a regulation applies to the industry but the Government is exempt from that;

    (3) Contradicting an existing regulation that was brought in for the protection of interest of the investor, and

    (4) A very distinct possibility that can go against the interest of the investor.

    Very often, the intent is right and fair but there could be some unintended consequences that must be considered.

    The author runs Karmayog Knowledge Academy. He can be reached at amit@karmayog-knowledge.com. Recently, he has authored a book titled “Riding the Roller Coaster – Lessons from Financial Market Cycles We Repeatedly Forget”.

    Have a query or a doubt?
    Need a clarification or more information on an issue?
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    43 Comments
    Chetan Doshi · 8 years ago `
    The best draft to open the eyes of Govt and all the stack holders including regulators this should be aggressively forwarded alternatively put it before the court of law for justice under Constitution of India for the want of "Equity and Justice" .
    Vikash · 8 years ago
    This is the best draft to open the eyes of everyone.

    Let's send this via mail and post to FM and PM.
    Anurag S Dodmani · 8 years ago
    This is really the best draft, which reflects our pain.
    Reply
    Jaimin · 8 years ago `
    Great
    Bhavesh khetan · 8 years ago `
    Perfect analysis
    dhaval · 8 years ago `
    There are so many financial products available in market like post office schemes , Insurance policies , ULIP , bonds , etc. This rule should apply to all products.
    Also SEBI Manages IPO & NCDs & Bonds public issues then why their such rule not imposed ?.

    Anjay Anand · 8 years ago `
    Real story and have to look the things which is going wrong.
    How to work srartup india as modi ji saying
    Dilip Nikam · 8 years ago `
    Dear All IFA Friends,
    We must force to process such type of draft to regulator,FM or Court for justice of our community. We must thanks to Karmyoga acadamy for there great efforts.
    Natwar · 8 years ago `
    Good analysis sir
    Vipul · 8 years ago `
    Was wondering what if we Distributors write to each AMC that we don't require the services of the RM and Branches as they all work through the R&T Agents. Any query we raise they refer to the R&T Agent which we could do it directly and more effectively (most of the RM are glorified runner boys with posh offices who later have become IFA's). As we don't need these services the cost of running the Branches and staff be loaded to the Direct Schemes. Why should the Regular Schemes bear the cost and brunt of their branches which now are primarily to service the Direct Clients? It requires guts for doing this there is no point in cribbing. Also this disclosure would bring to light the favoritism the AMC have towards some Distributors and that is why they are against it when it was the matter of Service Tax they were not so proactive.
    Renu Gupta · 8 years ago
    I agree with u on both the points.
    One, why direct plans NAV does not share the expenses of AMCs.
    Second, why do we have different categories of commissions for different distributors. There should be a common base structure for all distributors and should be non negotiable. Volume based incentives can always be given to deserving. This was the main reason, why these big distributors had no problem with service tax deduction but are so disturbed with the disclosure norm. Obviously they are getting much more than what is disclosed to investor and paid to a normal IFA.
    Reply
    Pankaj Kapadia · 8 years ago `
    If as a distributor I invest in a scheme with my ARN.. I am not paid commission ony investment. Now as an expert experienced investor and advisor..I am ineligible for commission. Whereas any Tom dick and Harry can buy Direct without any expertise and so called regulator would happily let him do. Is this fair,?
    Soumyajit Ghosh · 8 years ago `
    Bravo... Amir ji. Many thanks for sharing your thoughts. In the last 4 years, SEBI moves only show the lack of market understanding that the regulators have. We need a common regulator so that all financial products are treated equally.
    Bang · 8 years ago `
    Good write up and well said. Many thanks.
    Lakshminarayanan Kumaar · 8 years ago `
    Well said.
    Tensing Rodrigues · 8 years ago `
    Amit, you have hit the nail on the head. I hope the "gods' take at least you seriously. I am really disgusted, seeing these "masters of the universe" killing the industry we created with our sweat and blood. Rogues are everywhere, but you cannot burn the house to get rid of the rats.
    MMB · 8 years ago `
    Very thoughtful.
    Sidharth Srivastava · 8 years ago `
    Thanks Amit Sir .. we had listen many times to u in vadodara but the first time we have realise the power of writing ....really we appriciate to support the distributor community ...
    Sidharth Srivastava · 8 years ago `
    SEBI must give a guide line to all the agency who work for Investor ,disclose their earning with their client on their Statement ...it must be ..all stock broker , all agents , all subbroker etc...
    Vikas maharshi · 8 years ago `
    Its true and perfect. Amitji sebi is calculating the scene as per datas which are actually created by the hardwork of distributors. The regular and direct options are firstly conveyed by the distributors as introductory part. The disclousure shall demolish the whole regime and surely it is not going in the interest of investors.
    SANTOSH ROY · 8 years ago `
    Amit Sir has put in the problem of IFA Community in most appropriate words. IFA Community is thankful for your help. The people like you understand ground realities of the industry in true sense. Now at least Industry People will take this forward for getting SEBI withdraw its unjust regulations.
    rakesh bansal · 8 years ago `
    There are so many financial products available in market like post office schemes , Insurance policies , ULIP , bonds , etc. This rule should apply to all products.
    Also SEBI Manages IPO & NCDs & Bonds public issues then why their such rule not imposed ?.
    Prabhakar Bembalgi · 8 years ago `
    Well said Amitji.You have not only analysed the issue but also have suggested how to tackle it.Let's hope the Industry people and Regulator sit together along with IFA Representatives and resolve this sensitive issue keeping in view that MF is a push product and welfare of the Invester is given first priority followed by IFA.
    Rohit Bakshi · 8 years ago `
    I agree with the post. They should not rush with this decision. More R&D required by the regulator
    Jitesh Babel · 8 years ago `
    Dear Sir

    It is to bring to your notice about ridiculous, maligned and one sided circular being issued by market regulator SEBI to disclose mutual fund distributor’s commission in client statements going forward.

    Currently, mutual fund distributors are already giving an annual disclosure to AMFI which states that we are disclosing commissions to investors. Also, AMCs disclose the commissions paid to the top 400 distributors on their websites. AMFI also publishes the aggregate commissions earned by these distributors across all AMCs.

    Despite AMFI’s (industry and AMC body) plea to not go ahead with commission disclosure rule in account statements, SEBI has instructed AMCs to disclose commissions in half-yearly account statements.

    The following points have come up for notice and review after this circular being passed:

    1) Has SEBI received complaints from customers in regard of non-disclosure of commissions by distributors? If not, why the need for senseless circulars? And if yes, then why not punish the culprits rather than destroy the whole IFA community.

    2) Giving too much information to investors will only confuse them and resist them to take up services of MF distributors wherein they are guided and educated by our community to invest in mutual funds, provide consultancy services of picking up right funds depending on clients investment portfolio, past experience, income profile, life stage, risk profile, investment horizon, doing portfolio review and rebalancing, guiding the client in difficult times etc. Does SEBI think that such services are free in nature and IFA as a community should not be there in the first place? Let them reply in plain terms if distributors are required or not in the industry.

    3) The move will be inducing pass back culture which only established distributors and big banks can afford. No more new distributors to join the industry. What happened to the idea of Skill India? What happened to idea of self sustainable employment generation for educated youth in India? Are we happy with less than 10000 active distributors in a country of more than 125 crore people? How does SEBI encourage new and professionally educated persons to join the industry?

    4) Why doesn’t SEBI make it mandatory to disclose commissions across products like structured products, PMS (upto 4-6%), private equity (up to 4-6%), insurance plans (up to 50%) and NCDs (up to 6%) to disclose their commissions? Only mutual funds have been wealth creators among these ridiculously expensive products. All other products have proven to be wealth destructors. Why the regulators are biased against the Mutual Funds distributors only. Also, all industry depends on commissions to selling agents, even a bottle of shampoo sold in India, commissions are paid to distributors and retailers. Do they disclose their commissions in the bill provided to clients. Then why on mutual fund commissions? Smells of rat.


    5) There is already a provision of Direct Mutual Funds Plans in all categories for educated and well heeled investors who have high financial literacy and do not wish to take services of a distributor. Also, distributor’s income and commissions are capped through various provisions including maximum expense ratio of fund, capping on upfront commission etc. Then what is the purpose of such a disclosure to investors who have been educated and served over the years by distributors. Does the regulator considers distributors to be only taking up the service of educating and bringing new clients to the industry only to be grabbed up by direct plans lure in future. How does the regulator ensure continued income to distributors for their efforts to educate and bring the clients to the mutual fund industry?

    6) The angle of corruption in SEBI board and officials is to be also checked. Its highly likely that the SEBI board, officials and chairman are bribed by big banks and AMC’s who want to get rid of the distributors which are their direct competition. That way they will start enjoying monopoly in mutual fund distribution. All at the expense of the investors and distributor community. Assets and liabilities of all SEBI officials, board members and chairman should be scrutinized by IB and concerned authorities.

    SEBI as an industry regulator is acting with malaise and partiality against the distributor community on the behest of the large corporate distributors and banks.

    We request you sir to look into the issue seriously and have all angles of SEBI circular being checked. We demand that this SEBI circular on commission disclosure be rolled back asap and no one should be allowed to destroy a budding industry and take away hard earned income of hard working people of India and also not to create disruptions in the market place in the name of investor protection.



    I have written the above letter to the Prime Minister and President of India online grievance mechanism. All IFA can copy / change language as they deem fit and proper and write to the PM and President.
    10 mins task. Pls do not hesitate. Let 1000 compliants reach the office of the PM and President and they force SEBI to withdraw this circular.
    pgportal.gov.in- PM portal
    Dear Sir

    It is to bring to your notice about ridiculous, maligned and one sided circular being issued by market regulator SEBI to disclose mutual fund distributor’s commission in client statements going forward.

    Currently, mutual fund distributors are already giving an annual disclosure to AMFI which states that we are disclosing commissions to investors. Also, AMCs disclose the commissions paid to the top 400 distributors on their websites. AMFI also publishes the aggregate commissions earned by these distributors across all AMCs.

    Despite AMFI’s (industry and AMC body) plea to not go ahead with commission disclosure rule in account statements, SEBI has instructed AMCs to disclose commissions in half-yearly account statements.

    The following points have come up for notice and review after this circular being passed:

    1) Has SEBI received complaints from customers in regard of non-disclosure of commissions by distributors? If not, why the need for senseless circulars? And if yes, then why not punish the culprits rather than destroy the whole IFA community.

    2) Giving too much information to investors will only confuse them and resist them to take up services of MF distributors wherein they are guided and educated by our community to invest in mutual funds, provide consultancy services of picking up right funds depending on clients investment portfolio, past experience, income profile, life stage, risk profile, investment horizon, doing portfolio review and rebalancing, guiding the client in difficult times etc. Does SEBI think that such services are free in nature and IFA as a community should not be there in the first place? Let them reply in plain terms if distributors are required or not in the industry.

    3) The move will be inducing pass back culture which only established distributors and big banks can afford. No more new distributors to join the industry. What happened to the idea of Skill India? What happened to idea of self sustainable employment generation for educated youth in India? Are we happy with less than 10000 active distributors in a country of more than 125 crore people? How does SEBI encourage new and professionally educated persons to join the industry?

    4) Why doesn’t SEBI make it mandatory to disclose commissions across products like structured products, PMS (upto 4-6%), private equity (up to 4-6%), insurance plans (up to 50%) and NCDs (up to 6%) to disclose their commissions? Only mutual funds have been wealth creators among these ridiculously expensive products. All other products have proven to be wealth destructors. Why the regulators are biased against the Mutual Funds distributors only. Also, all industry depends on commissions to selling agents, even a bottle of shampoo sold in India, commissions are paid to distributors and retailers. Do they disclose their commissions in the bill provided to clients. Then why on mutual fund commissions? Smells of rat.


    5) There is already a provision of Direct Mutual Funds Plans in all categories for educated and well heeled investors who have high financial literacy and do not wish to take services of a distributor. Also, distributor’s income and commissions are capped through various provisions including maximum expense ratio of fund, capping on upfront commission etc. Then what is the purpose of such a disclosure to investors who have been educated and served over the years by distributors. Does the regulator considers distributors to be only taking up the service of educating and bringing new clients to the industry only to be grabbed up by direct plans lure in future. How does the regulator ensure continued income to distributors for their efforts to educate and bring the clients to the mutual fund industry?

    6) The angle of corruption in SEBI board and officials is to be also checked. Its highly likely that the SEBI board, officials and chairman are bribed by big banks and AMC’s who want to get rid of the distributors which are their direct competition. That way they will start enjoying monopoly in mutual fund distribution. All at the expense of the investors and distributor community. Assets and liabilities of all SEBI officials, board members and chairman should be scrutinized by IB and concerned authorities.

    SEBI as an industry regulator is acting with malaise and partiality against the distributor community on the behest of the large corporate distributors and banks.

    We request you sir to look into the issue seriously and have all angles of SEBI circular being checked. We demand that this SEBI circular on commission disclosure be rolled back asap and no one should be allowed to destroy a budding industry and take away hard earned income of hard working people of India and also not to create disruptions in the market place in the name of investor protection.



    I have written the above letter to the Prime Minister and President of India online grievance mechanism. All IFA can copy / change language as they deem fit and proper and write to the PM and President.
    10 mins task. Pls do not hesitate. Let 1000 compliants reach the office of the PM and President and they force SEBI to withdraw this circular.
    pgportal.gov.in- PM portal
    helpline.rb.nic.in - presidents office helpline

    sandeep kimti · 8 years ago
    very nice,
    Firstly SEBI must disclose that how many investors complaint that we are taking so many Commision & Not giving Returns (as returns are depends on Fund manager performance ) .
    Reply
    mihir Ashar · 8 years ago `
    Great analysis. Regulation should be based on trust and allow people to do their job with excellence. Lot of introspection required, no norms for AMCs on the expenses to be charged to the direct plans?
    Rajesh sharma · 8 years ago `
    Wonderful , eye opener....!!!
    Vishal Rochlani · 8 years ago `
    Great Article Amit. To the Point.
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