SUBSCRIBE NEWSLETTER
  • Change Language
  • English
  • Hindi
  • Marathi
  • Gujarati
  • Punjabi
  • Tamil
  • Telugu
  • Bengali
  • MF News How to help deceased clients’ family to claim investments

    How to help deceased clients’ family to claim investments

    MFDs can guide deceased clients’ families especially when these families are clueless about the investments of the departed.
    Karishma Gagwani Jul 17, 2021

    The pandemic has claimed many lives. In fact, families affected by this will not only have to deal with loss of their loved ones, they have to look into various financial formalities. These are sensitive times and MFDs should walk the path with such families empathically and guide them through the relevant asset transfer formalities. 

    If the deceased had earlier informed his/her family about assets and liabilities then it becomes easier for survivors to complete the requisite formalities. However, it can get difficult in other cases. Cafemutual approached Dhawal Sharma of Urja Financial Services and Viral Bhatt of Money Mantra to understand how MFDs can extend their support to such families.   

    Make a comprehensive list of assets and liabilities  

    Both Dhawal and Viral follow the practice of maintaining comprehensive details of their client’s investments. However, there may be instances where the deceased might have invested in other avenues, borrowed funds or invested directly. In such cases, the table below could be helpful. 

    Viral shared a list of few documents that can be useful for gathering such details.  

    Document

    Source of information for

    Bank account statement

    Investments 

    NSDL Consolidated Account Statement

    Capital market transactions

    CAMS Consolidated Account Statement

    Mutual fund transactions

    Credit score report by Cibil, etc 

    Insurance premiums

    Credit card statement 

    Loans and liabilities

     

    Dhawal said that MFDs could also share PAN and other requisite details with fund houses to confirm if the deceased invested in any of their mutual fund schemes. 

    Inform financial institutions and check for nominations registered

    MFDs should guide survivors to inform the respective financial institutions about the demise. Registered nominations must also be checked for. In case the deceased has not made nominations, survivors should be introduced to a lawyer for availing proficient guidance and succession certificate.  

    Introduction to the right expert 

    Survivors who are yet to overcome the loss of their loved ones may find it difficult to understand whom to approach for other technical aspects. MFDs can make it easier for them by introducing them to the right experts. For instance, a lawyer for succession certificate, an insurance advisor for insurance claims and a chartered accountant for filing returns on behalf of the deceased. 

    Things to be kept in mind once the portfolio is transferred 

    Dhawal believes that the loss of an earning member leads to financial strain. Further, they must be given five to six months to settle down. Thereafter, MFDs can make the required changes in the portfolio to align it with the goals of survivors. 

    Viral stated that MFDs should ensure that survivors register their nomination and avail adequate term insurance cover to protect other family members from any such unfortunate events. 

    Have a query or a doubt?
    Need a clarification or more information on an issue?
    Cafemutual welcomes all mutual fund and insurance related questions. So write in to us at newsdesk@cafemutual.com

    Click to clap
    Disclaimer: Cafemutual is an industry platform of mutual fund professionals. Our visitors are requested to maintain the decorum of the platform when expressing their thoughts and commenting on articles. Viewers are advised to refrain from making defamatory allegations against individuals. Those making abusive language or defamatory allegations will be blocked from accessing the web site.
    4 Comments
    vishal rastogi · 2 years ago `
    very useful article ........... Thanks team Cafemutual....!
    Puspal Biswas · 2 years ago `
    What are the documents / standard forms required to lodge the claim ?
    Niranjan Bangera · 2 years ago `
    Nowadays, the most important information is the email ID. All the information goes to a particular email ID. Should ask your investors to have a single email ID for all their investments. More importantly, the password for this email Id should be with the spouse or someone trustworthy. That way, if something happens, we can look at the emails there and figure out the investments. Can also go on cams / karvy and ask them to send statements.
    ERUKULLA SATHYAM · 2 years ago `
    USEFUL ARTICLE BUT PROCESS TOO SHOULD HAVE BEEN ELOBERATED ANYWAY IT IS USEFUL
    Login or Sign up to post comments.
    More than 2,07,000 of your industry peers are staying on top of their game by receiving daily tips, ideas and articles on growth strategies. Join them and stay updated by subscribing to Cafemutual newsletters.

    Fill in the below details or write to newsdesk@cafemutual.com and subscribe to Cafemutual Newsletter now.