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  • MF News FPSB Global Study: Building trust is the most important skill for practising financial planning

    FPSB Global Study: Building trust is the most important skill for practising financial planning

    Effective communication, professionalism and regulatory compliance are the other three important skills.
    Team Cafemutual Oct 9, 2021

    Financial Planning Standards Board (FPSB) recently concluded its second global job analysis study. The study focused on the current practice of financial planning and evaluated responses from 11,867 certified financial planner professionals across 16 global territories.

    The primary goal of FPSB’s study was to identify tasks and skills required for practising as a financial planner. The results revealed the four most important skills.

    • Building trust - Displaying fair dealings and professionalism through words and actions
    • Effective communication - Using active listening and non-verbal skills
    • Professionalism - Demonstrating personal accountability and effective work habits
    • Regulatory compliance - Understanding and adhering to laws, regulations and corporate compliance policies

    In a press release issued, Noel Maye, CEO, FPSB said, “As FPSB works to benefit the public by establishing, upholding and promoting worldwide professional standards for financial planning, we are pleased that CFP professionals around the globe have embraced compliance, professionalism, effective communication and establishing relationships of trust when working with clients.”

    “FPSB’s global job analysis study brings us closer to understanding how the job we do today compares to what we need to do in the future to continue to best serve our clients”, added Paul Grimes, CFP, Chief Professionalism Officer at FPSB.

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