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  • MF News Non receipt of OTP, SIP confirmation status, incorrect data: Top concerns of Indian investors

    Non receipt of OTP, SIP confirmation status, incorrect data: Top concerns of Indian investors

    Of the total 8,254 investor complaints in the last six months, over 60% complaints are related to non-receipt of transaction OTP, SIP confirmation status and incorrect data.
    Karishma Gagwani Jul 4, 2022

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    An analysis of AMFI data reveals that investors filed 8,254 complaints between Dec 2021 and May 2022. Of these, 2,904 complaints pertain to issues like non-receipt of transaction OTP, non-receipt of transaction SMS/email, SIP registration status and so on.

    Another 2,574 complaints were about incorrect data. Additionally, investors filed 803 complaints about non updation of changes viz. address, PAN, bank details, nomination, etc. Other 589 complaints were towards delay in allotment of units. 

    Here is a detailed break-up of the complaints filed over the last six months.

    The data covers complaints report (including complaints received through SCORES)’ of the top 15 fund houses that reported the highest average AUM in Mar 2022.

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    1 Comment
    Vikas Gupta · 2 years ago `
    There are lots of complaints which AMCs & RTAs neither respond nor report to the SEBI/AMFI like Quant, IIFL, Edge 360 platform & Kfintech.
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