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SEBI has updated its ‘Investor Charter’ to enhance investor protection, market transparency and trust and confidence among investors.
SEBI feels that updated charter will enable investors to understand risks better and invest in a fair and secure way.
The key objectives of investor charter are:
- Facilitate ease of transaction
- Ensure SEBI registered entities adhere to their investor charters
- Make investors understand risks better
- Give fair and equitable treatment to investors
- Keep the investor information confidential
- Analyse grievance on a regular basis
- Offer dispute resolution mechanism
- Encourage innovation and digitalization
Meanwhile, SEBI has updated its SEBI Complaints Redress System (SCORES) to strengthen grievance redressal mechanism and alternative dispute resolution mechanism.
SCORES is a web platform and mobile app for investors to lodge their complaints related to securities market entities - listed companies, SEBI registered intermediaries such as AMCs, RIAs, PMS companies and AIFs and SEBI recognized market infrastructure institutions.
You can read the updated investor charter here.
