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  • Insurance Agents and brokers to facilitate eKYC/KYC to onboard new clients: IRDAI

    Agents and brokers to facilitate eKYC/KYC to onboard new clients: IRDAI

    IRDAI will simplify KYC norms to ease the onboarding process.
    Nishant Patnaik May 18, 2023

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    IRDAI has constituted a task force to simplify KYC norms in the Rs.60 lakh crore insurance industry. Among other things, the task force will suggest measures to allow agents and other intermediaries to facilitate both eKYC and physical KYC to onboard new clients.

    In a circular, IRDAI has acknowledged that non-Aadhaar KYC has become difficult. “Presently, the UIDAI framework allows insurance companies to identify the customer by using his/her Aadhaar with consent management. In the absence of Unique Customer Identification in the insurance sector, insurance companies are facing various issues while providing the services and claims apart from ease of onboarding the customers, circumventing possible frauds etc.”

    The insurance regulator has constituted a 12-member task force headed by IRDAI Chairperson, Debashish Panda.

    Here are some key areas where the task force will give its recommendations:

    • Facilitate ease of onboarding new clients using Aadhaar
    • Check fraud management at underwriting and claims using Aadhaar
    • Improve traceability of customers and reduce unclaimed amount of policyholders
    • Facilitate access to National Death Registry using Aadhaar, Jeevan Pramaan, bank account of policyholders
    • Facilitate payment of policyholders through Aadhaar Payment Bridge

    The committee will submit its recommendation within a month.

     

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    2 Comments
    krishnan · 1 year ago `
    why is IRDAI reinventing the wheel CAMS and Kfintech are doing kyc for mutual fund investors the same platforms can be used to check for KYC for people who wish to obtain insurance. Many of the people who take insurance policy have done their kyc /rekyc with their bank accounts and kyc for their mf investments. So why should the same person do a kyc for a third time. It is time this is simplified and IRDAI should not look at creating a new structure. This is wasteful expenditure for constituting a committee and pay these officials high compensation. IRDAI is wasting time and money.
    Sham Kumar Saini · 1 year ago `
    With so much of changes and reforms in Insurance Sector,
    Has IRDAI been able to ease up the Insurance Underwriting and Servicing process?
    Has IRDAI been able to minimise Fraud in Insurance Sector?
    Has IRDAI been able to enhance Profits, Benefits, Faith and Trust among the Customers?

    As a customer, we are feeling more confused. Instead of making products, language and things simple and plain, it seems to be getting more complicated.
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