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  • Insurance IRDAI constitutes a committee to simplify policy wordings

    IRDAI constitutes a committee to simplify policy wordings

    This move is likely to remove confusion, make terms understandable and help policyholders to make quick decisions.
    Karishma Gagwani Oct 31, 2023

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    In a recent development, IRDAI has constituted a dedicated committee to simply policy wordings to make policy terms understandable for policyholders.

    Explaining the rationale, the regulatory authority said in a circular, “Policyholders often find it difficult to comprehend the terms and conditions in insurance policy contract because of complexity in language used in the policy. This leads to the policyholder confused and lack of knowledge required to make decisions while purchasing an insurance policy.”

    In an endeavor to simplify policy wordings by using a language understandable to policy holders, IRDAI has constituted a 12-member committee.

    The committee will:

    • Examine the existing policy wordings and suggest simple and legally enforceable words
    • Suggest simple language that clearly mentions the obligations and responsibilities of parties to the contract
    • Suggest typefaces for written material and presentations for print and electronic media to make it easily readable and understandable

    It will also look into any other matter that may be referred to it. Also, it may involve external experts as necessary.

    The regulator has also asked the committee to submit its recommendation within 8-10 weeks from the date of its formation.

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    2 Comments
    Sham Kumar Saini · 6 months ago `
    Very good initiative by IRDAI. I congratulate and compliment the Regulator for this long desired initiative.
    May the Regulator look into the Expenses, Working and Customer Relationship Management in offices of the Insurers as well! Because it is where the Customers suffer the most!
    May the Insurance Regulator also look into the most important aspect in Insurance Sector!
    That is the Agents.
    Since 1956, Agents have been the back bone of Insurance Industry. They have given their everything possible to ensure the insurance cover to maximum possible household working day and night providing best possible quality services to their esteemed customers. When Agents are providing every possible advise and services to their esteemed customers to insure every kind of coverage of Insurance, why should Agents and their Families not be provided adequate Insurance (Group Term Insurance and Group Health Insurance) to the Agents and their Families by as Social Security Cover at their ripen age to secure the future of their families by their Insurers by paying for these Group Insurance Policies? Agents must also be given a good pension coverage also for their old age Social Security as well by the Insurers!
    These measures shall ensure retention of Agency Force with the Insurers for life long Services to serve not only the Insurers but also to their esteemed customers.
    HARESH · 6 months ago `
    Very good initiative by IRDA .
    Why not same by BAR council so that no one cheated by lawyer or police personnel to common citizens
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