Ng Keng Hooi, group chief executive and president, AIA Group Ltd and Naveen Tahilyani, chief executive officer and managing director, Tata AIA Life Insurance Co. Ltd, speak about the need for the life insurance market to sell more protection products and how a dedicated agency channel is best suited for the purpose. AIA is the foreign partner of Tata AIA Life in India and now holds 49% stake in the insurance company while Tata Sons Ltd holds 51%. Edited excerpts from an interview:
How did AIA shape up after breaking away from the AIG group? Was there any difference in the way you perceived insurance or how it should be sold?
