How do insurance companies work out no claim bonus and can a customer bargain for more?
– Sanjay Gautam
No claim bonus is offered to a customer if he has not made any claim during the preceding year in his motor insurance policy. The percentage of no claim bonus offered at renewal is defined in Indian motor tariff and is followed by all insurers. Customer cannot bargain for higher no claim bonus. One needs to ensure the no claim bonus declaration is correct as incorrect declaration may lead to complications at the time of claims.
My insurance firm has rejected my health insurance claim as the documents provided by the hospital are not in order. How should I escalate the matter?