Vineet Arora is the new face of Aegon Life Insurance Co. Ltd. He took charge as the managing director and chief executive officer of the company in January this year. In conversation with Deepti Bhaskaran, he talked about his vision for the company going forward, why surrender costs are high in traditional plans and issues that need to get addressed to bring the costs down, and finally expectations from the new chairman of the Insurance Regulatory and Development Authority. Edited excerpts:
The big focus for Aegon in the past few years has been protection. As the new chief, do you share the same vision?
