The Insurance Regulatory and Development Authority of India (IRDAI) has a mechanism in place for registering policyholders’ complaints against Insurance companies.
Here’s how to go about having your grievance redressed.
Complain to the insurance company
You can first approach the Grievance Redressal Officer (GRO) of the insurance company by filing a written complaint. The GRO is expected to resolve the complaint in a reasonable period time. If there is no ..