Next time you go to the Insurance Ombudsman office in your region, don’t be surprised if you are required to wait for months to get a reply. Insurance Ombudsman offices across 17 regions have remained headless for almost four months and despite several attempts, the positions have not been filled.
Sources told Moneycontrol that about 6,000-7,000 cases are pending and these numbers could go up if the positions are not filled.
“We have invited applications for the post of the Insurance Ombudsman across the offices. However, we are yet to fill the positions, we are hoping to complete it by the end of this quarter,” said an official close to the development.