News From Press Insurance firms knock off agents, go for digital-first to grow business

Insurance firms knock off agents, go for digital-first to grow business

Source: Business Standard Jun 4, 2018

Insurance is a business of relationships; traditionally, an outcome of frequent handshakes between agents and their customers. That is changing fast. Some of the country’s biggest insurers are moving to a digital-first approach, reducing the dependence on agents for selling an insurance product.

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