Malti Jaswal, former chief operating officer, Health Insurance TPA of India Ltd
Since a majority of the states have preferred the trust model, the benefits for the insurance industry are now likely to be more indirect compared to the direct role of underwriting and managing risk. For the industry, increased awareness, standardisation of healthcare provider practices, standard medical protocols and package prices, IT platform for standard codified data, paperless transaction and electronic health records and fraud control are key benefits.