In many industries, both services and manufacturing, it’s an old saying that companies should offer solutions, not products. While this phrase is at least three decades old, it has taken on a new life and a real meaning over the past few years. Even the ownership of a car — the quintessential product — has been transformed into a service, and thus a solution by the likes of Ola and Uber. In fact, X-as-a-service, with many different values of X, has almost turned into a cliché of modern technology -driven businesses.
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