General insurers should put in place a robust system to register all requests of individual crop-loss assessment, said the Insurance Regulatory and Development Authority of India (IRDAI).
“Where a request for individual loss assessment is rejected, a written rejection letter mentioning the reason should be sent to the insured. For all other cases, loss assessment survey should be done as per the prescribed norms,” said Yegnapriya Bharath, Chief General Manager (non-life), in a communication to the general insurers.
