Andrew Byrne, who has worked in the financial services industry for over 25 years, was appointed as the chief executive officer of Aegon Asia in 2016. In an interview with Mint, Byrne talks about what the digital wave means for the insurance sector, and raises concerns about the lack of discipline among agents in India when it comes to persistency or renewal of insurance
What are the global trends in insurance, especially in the insurtech space. Where do you think the Indian market is at when it comes to adoption of technology?
You talk to any insurance company or financial services company, they’ll all have a digital strategy. They’ll talk about an app to bring customers on board or an app for their agents for distribution.
