How will insurance and pension services work during lockdown?

As the covid-19 scare continues, the government has called for a complete lockdown. Other than essentials services, all businesses have been instructed to shut shop or operate from home until further notice. While the economy is likely to take a hit due to this, financial service providers such as insurance companies and pension fund houses, are finding alternative ways to serve customers. The insurance regulator has also instructed insurers to offer extension on premium payments and policy renewal. Disha Sanghvi asks experts what they are doing to ensure that customer needs are met during the lockdown

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