News From Press Insurance fraud investigations shift to digital after covid onset, says survey

Insurance fraud investigations shift to digital after covid onset, says survey

Insurance frauds are typically committed at the time of applications or claims, and cost a whopping ₹45,000 crore every year to insurance companies

Source: Mint Jul 24, 2021

India’s insurance industry has significantly digitised its fraud investigations in the wake of the covid-19 pandemic, a new survey of industry professionals has revealed. About 68% of survey respondents said their organisations were using digital solutions for investigations, while 19% said they were in various stages of planning the transition to digital.

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