The Department of Consumer Affairs has taken proactive measures to resolve cases in consumer courts, prompting individuals to reach out to the concerned regulatory body with their grievances. As a result, the inflow of appeals has increased, doubling the total number of pending cases between April-July, 2022 and August-November, 2022.
Notably, out of the 5,78,061 pending cases, a staggering 1,61,134 are related to the insurance sector, indicating a state of chaos within the industry.
