To make it easier for policyholders to understand critical aspects of their health insurance policies, insurance companies have been asked to provide revised customer information sheets (CIS) highlighting all key policy details in simple terms. From type of policy to coverage details to waiting period to limit and sub-limits to exclusions to free-look period to portability to guidance on the procedure for claims submission to turn around time for settling the claims to contact details for filing all will be available "in simple language in a snapshot" in the customer information sheet in the preferred language of the policyholders.
