News From Press Cashless claims to be cleared in 3 hours

Cashless claims to be cleared in 3 hours

Source: ET Jun 3, 2024

In yet another customer-centric decision, the Insurance Regulatory and Development Authority of India (Irdai) has mandated that all cashless claims be processed within three hours of the receipt of discharge authorisation request from the hospital. If there is any delay over three hours, the additional amount, if any, that is charged by the hospital shall be borne by the insurer from the shareholder’s fund.

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