A social media post by an aggrieved mutual fund (MF) investor went viral over the weekend of June 22-23 when the user claimed that investments made on fintech platform Groww never made it to the fund house.
Groww responded, clarifying that no fraud occurred. The platform explained that the customer's money was not deducted and that the MF transaction did not happen at all.
The issue prompted a sharp reaction on social media, highlighting investors' concerns over their investments on wealth-tech platforms. So, what are the key learnings from here?
