Amid concerns about artificial intelligence “replacing” humans as usage increases, a recent labor study found most insurance companies plan to increase staff hiring over the next year.
The 2025 Insurance Labor Market Study released by insurance recruitment specialists Jacobson Group and Ward, the performance benchmarking division within Aon’s Strategy and Technology Group, found 55% of American insurance companies plan to hire more staff over the next 12 months, primarily in life/health insurance (60%). The largest growth is projected to be in technology, underwriting and claims.
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