Private general insurance company ICICI Lombard has launched 'Health Advisor' which is a search registry for hospitals, treatments available and the costs for the same. Launched with information about 10 cities, this facility is available for all customers.
The insurer has created a hospital and consumer feedback based rating mechanism wherein consumers can get treatment related details and gain from actual experience from patients for over 1,000 hospitals across primary, secondary and tertiary segments. The insurance company has made this possible by sourcing feedback and over 10,000 ratings from customers who had availed treatment at these hospitals.
Bhargav Dasgupta, MD & CEO, ICICI Lombard General Insurance said: "To help our customers take informed decisions, we have taken the initiative to build a comprehensive information and ratings framework through the Health Advisor platform. For this, we have harnessed our access to healthcare providers and collated feedback from a large set of customers to build a robust platform."
