From 1 January, it has become mandatory for all credit information bureaus to give one free credit report once in a financial year to every individual who asks for it. All companies had put in place systems to do so. However, there were a few problems. All the companies had different processes and as Mint found out, the processes were not always smooth. Read about our initial experience at: bit.ly/2ko4h37.
Now, magically, a month after our story, the process of getting a free credit report has become much smoother.