Vighnesh Shahane, CEO, IDBI Federal Life Insurance, Kapil Mehta, Founder & EO, SecureNow Insurance Brokers, Shirish Pathak, CEO, Fintelekt and Nilesh Parmar, COO, Edelweiss Tokio Life Insurance shared the stage for the panel discussion on nurturing a healthy distribution ecosystem. Aniruddha Bose inaugurated the discussion by asking the changes for policy holders in the sector.
“There has been some positivity in the holder protection rights, although there are many changes one can talk about. But the most important change involves addressing to trust deficit and resolving customer grievances. The customers are bound to either go to insurance companies to solve their doubts and if they receive no help from there then they might go to consumer courts. Hence the primary change in the distribution ecosystem involves addressing the grievances of the customers and in the current year we have been improving in that field as well.” Says Kapil Mehta
Is your money management strategy actually working? Key signs you might be off track
Read More
