I have invested in the ELSS of Reliance Mutual Fund for the past 10 or more years. When I requested for redemption, they refused payment saying there was signature mismatch. I am 77 years old. With advancing age, handwriting changes. Please suggest effective measures for redemption.
—Janhvikant Mishra
In such situations, an investor need not worry as there are established processes to handle and remedy the issue. When a redemption is rejected due to signature mismatch, an investor would need to go his bank (preferably the bank that holds the account attached to the mutual fund folio), and get the signature attested by the bank manager. This means that the bank manager would attest to your identity and require you to sign the request in her presence. Then, she would certify the signature stating that it is indeed your signature and the mutual fund can trust the same.
