There are many situations in which taxpayers may be unable to visit the income tax department. A new facility on the e-filing portal allows them to authorise other persons to act on their behalf.
Another new facility is that a person can designate herself to act on behalf of someone who is not capable of handling the tax-related work on her own.
To do so, go to www.incometaxindiaefiling.gov.in and use the new facility that is available under the “Add/Register as Representative” option. The existing options such as adding “Legal Heir”, “Liquidator” and “Person Competent to Verify” have been consolidated into a single category.