Ability to attract and retain human talent is a fast-rising concern for the insurance industry which is likely to see a heightened activity on mergers, acquisitions and new entries with disruptive strategies, according to a report.
Change management and governance in companies are going to dominate the discourse in the insurance industry in future, said the report titled `Insurance Banana Skins 2017.
The report is based on a survey conducted by the Centre for the Study of Financial Innovation (CSFI) with support from PwC.