Insurance policies are of different kinds depending upon the level of protection required by you in various stages of life. Not just for life and health, a lot of people also buy insurance to cover their home, machinery at business, and cargo, among others.
However, when a claim is filed, there could be differences between what an insurer and the insured believe the actual loss in a particular situation to be. Accordingly, if there is a claim that is expected to go beyond a certain defined limit under a general insurance policy, the insurer sends a surveyor or a loss assessor to determine the damage.
Ideally, the surveyor and loss assessors are expected to observe the damage and submit their report about it independent of the insurer and the insured.
They play a vital role in general insurance claims. Let us read a little more about them.