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  • MF News Withheld commission issue: AMFI lists out action plan to update PAN/KYC

    Withheld commission issue: AMFI lists out action plan to update PAN/KYC

    While RTAs were asked to share and match folio details with each other, AMCs will ask distributors to reach out to their clients to collect the missing PAN and complete KYC.
    Nishant Patnaik Jul 16, 2019

    In a move to expedite the remediation of the pending KYC cases, AMFI has listed out action plans for AMCs and RTAs to remediate non-PAN folios. In fact, the trade body has also requested SEBI to issue clarification to AMCs that PAN is mandatory for all types of transactions initiated by the investors, including redemption.

    In a note sent to AMCs, AMFI said that the industry has over 99 lakh folios where PAN is not updated as on May 2019.

    AMFI said that SEBI has expressed concern at existence of such a large number of non-PAN folios, considering the fact that PAN was made mandatory for all securities market transactions 10 years ago.

    Here are the key highlights of the action plan suggested by AMFI

    RTAs

    • Each RTA should extract relevant information from folios such as folio no, first holder’s name, address line 1, 2 and 3, city, pin code, bank account number, bank name, branch name, IFSC, MICR no, email id, mobile, date of birth, father’s name and so on. AMFI has asked RTAs to complete this task by July 15, 2019
    • RTAs will have to match such data to de-duplicate. If four parameters such as name, address, pin code, bank account and so on match with details mentioned in other folios having PAN, RTAs could update PAN by July 31, 2019. However, RTAs need to send intimation to the investors requesting them to confirm within 15 days. Further, RTAs can update PAN only after getting validation from income tax PAN database
    • If there is a mismatch, RTAs will have to approach KRAs to check if KRAs have details of such investors on their databases by July 15, 2019
    • PAN shared by KRAs should be first validated with the scanned copy of PAN by July 31, 2019
    • RTAs will have to provide a facility on their website to update PAN based on OTP authentication by July 15
    • RTAs will have to provide weekly progress report of this remediation process to AMFI

    AMCs

    • Sending a written communication to folio holders where PAN is not updated by July 15
    • Displaying a message on their website through notice
    • Sending a suitable communication to distributors to reach out to clients to collect the missing PAN and complete the KYC by August 21, 2019 to avoid the risk of forfeiture of trail commission. AMCs/RTAs will provide a facility to distributors to obtain a list of their clients who have not provide PAN or with incomplete KYC
    • AMCs will have to provide a facility through which investors can update their PAN with their folios on their website by July 15
    • Monitoring the progress and report to AMFI and SEBI by August 15

    AMFI

    • Running a pan-India campaign with appropriate message to update PAN and KYC
    • Sending communication to distributors to reach out their clients to collect PAN and complete KYC

    SEBI

    • Requested SEBI to issue clarification that PAN is mandatory for all MF transactions including redemption
    • Requested SEBI to do away with the requirement of submission of PAN card copy for the proposed update of PAN in folios
    • Suitable direction to KRAs and AMCs to facilitate data exchange

     

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    21 Comments
    Rajeshwar Reddy · 4 years ago `
    Dear IFA Friends, whoever was in Upfront plus Trial Model earlier to Nov 2018,i request you to check all your brokerages as I have identified few mistakes...specifically Karvy AMC's. Check Whether trial is paid for all transactions( I found out few folios are missing, missed almost 38 transactions for each folio), No B30 is paid after Jan 2019 for SIP transactions in few folios, fresh SIP instalments are paid old trial brokerage for few folios.
    DB DESAI · 4 years ago `
    This could & should have been done from day one when this requirement was declared. Investment done without PAN was as per the rules applicable at the time of investment. Punishing IFAs for doing nothing wrong is a bad practice.
    Stany Dsouza · 4 years ago
    This is like changing the rules during the game.
    PAI SANJIV VAIDYARAJ · 4 years ago
    Who has implemented no commition or not withdrawal if no KYC
    Pai SANJIV VAIDYARAJ · 4 years ago
    AMFI DID THIS. WHO IS AMFI CHAIRMAN .JUST IMAGIN 500RS SIP DID IN 2005 for one year . Now for withdrawal how we can ask for
    PAN, PHOTO,ADHAAR OR ANY PHOTO ID. IS AMFI MEMBERS KNOW THAT UO TO 2.5 LAKH INCOME THERE IS NO IMCOME TAX.
    Reply
    H R Ganesh · 4 years ago `
    Investments made prior to PAN mandatory is very difficult to get KYC details due to non availability of the investors due to transfer / shifted . We are in precarious situation and we lost heavily our brokerage . We request SEBI to reconsider our trial Brokerage should not be affected.
    Shiva Shankara S N · 4 years ago
    SEBI can give one strict gidence to the AMC/R&T/KRA, when investor is came to Redemption or Switch or Additional Purchase or collecting A/c Statements ask investor to complete the KYC process then only (He or She) the option should open to Redeem/Switch/Additional Purchase/Change of Bank A/c.No/Change of Nominee/Change of Mobile No/E-mail ID etc. In the earlier days given option to invest without PAN but ofter a few years some investor are not available at same address. We put more efforts to trace the old clients but covered a few. Why SEBI is punishing us, We helped AMC to increase their Folio Numbers & AUM & SEBI getting SEBI Charges/Fee & Government is getting Tax on every transaction, Investor is in profit Why SEBI punishing Distributors, We are doing Legal Business/work Which is SEBI Approved products, Government is not creating or increasing Employment opportunity. But we are not dependent on govt. or our Parents or any other society.We helping ourself by helping society.
    We are loosing lakh's of AUM by the SEBI's Decission,Loosing hopes on future.
    A Sheep farmer is earning better than the Mutual Fund Distributor.
    Our SEBI/AMFI/AMC/R&T have a highly educated team should think in different way to complete pending KYC instead of Withhelding Distributor commission, Because New ARN registrations falling day by day, Rural area no education about Mutual Funds, New Distributors should come to the industry & need more education in the rural area. Etc.
    Reply
    Venukumar · 4 years ago `
    Implementing any directives on retrospective basis is a challenge. A directive to update pan/KYC even for redemption could be considered rather than going for a wild goose chase...
    Venukumar · 4 years ago `
    Implementing any directives on retrospective basis is a challenge. A directive to update pan/KYC even for redemption could be considered rather than going for a wild goose chase...
    Rakesh Nagpal · 4 years ago `
    Investments made prior to PAN mandatory is very difficult to get KYC details due to non availability of the investors due to transfer / shifted . We are in precarious situation and we lost heavily our brokerage . We request SEBI to reconsider our trial Brokerage should not be affected.
    Vikas G · 4 years ago `
    Do not allow invest to redeem units until completion of KYC.
    Giridhar · 4 years ago `
    If not completed the process within the said date ,. What will happen , distributor not getting commission as per SEBI guidelines , and not cleared about the TER ,,,
    Prakash Rao Bapat a · 4 years ago `
    What about micro SIP. This was done without PAN and we had assured PAN will not be demanded. The very purpose micro SIP will be in jeopardy.
    Piyush Shah · 4 years ago `
    Mapping of non compliance data with available data was already suggested in my previous feedback in one of your article on commission withheld of distributor.
    Having said this, said exercise from amcs as well as RTA side if done earlier when very 1st circular had came out then today it had become much simpler and no so much hay why.

    Another thing as mentioned in your article as of today I as a distributor has not received any communication either from amcs or from registrar for such kyc update required folio details.

    In fact the data received from some of the amcs and registrar's mail back service doesn't match with each other! And in some cases even everything is found available in SOA still it is reflecting in commission withheld data. Also in many reports I have found irrelevant data in that excel sheet for kyc held report like date of purchase, time of transaction, amount of transaction, etc., But that report does not give us name of holders and missing information details for kyc. Infact the report can be as simple as only 4 data points, namely folio number, joint holders details, missing information, and action and procedure to complete the same. According to me rest of the information are not required.

    Another thing I have noticed that even person whose kyc compliance status was available properly but if that person had been deceased and reported from any of the system in kyc portal then it becomes showing kyc not o.k. and on hold, so irrespective of that deceased person holding position i.e. as a 1st holder or joint holder, the whole folio gets affected and comes under kyc on hold data, which is not fair. How a distributor will be liable for that status update with amcs? It is investor's duty to inform them. What does authority do when such deceased investors are in direct mode? Will they stop charging expense ratio and also withheld salary of staffs looking after such folios of that amcs and registrar?
    It is also seen that communication of kyc updating letters were sent in last week of April only for nds and big broking house investors list and distributors having big aums but not for small distributors and I am not giving this statement just for sake but on the basis of practical experience.

    Alao one more thing I have noticed that if you have generated such kyc on hold transactions as a sub broker in past, some of the amcs don't cooperate and refuse to give latest SOA and other such information inspire you are giving your confirmation date being a subroker there and also providing letter of authority from client. They just simply refuses in the name of confidential data and says they can share such information only to the arn reflecting there and to investors. So even if we want to service and update the required details how we can, in absence of information and non cooperation?!

    Will Cafe Mutual forward this issues to concerned authorities and tell them to listen to above issues faced by distributors and give solution to that and justification and give permission for not to withheld our commission in such cases?

    Piyush Shah
    piyush Shah · 3 years ago
    Even as of Today MCS and Registrars has not mapped up kyc data as mentioned in above article, nor they are able to give us true & correct data, amcs are saying approach RTA & RTA are saying approach amcs. Not a single letter or email is received from concerned parties to me for such kyc or pan missing in folio to be updated, unless I have asked for. Infact in some of the case even the required details are provided, it is still not reflecting and my commission is not paid. infact latest report shows my unpaid commission is more then the paid one.
    Reply
    Prashant · 4 years ago `
    This shows how company biased regulator really is. Of KYC is incomplete AMCs charge full TER and keep it, registrar charged and kept the full charges and in fact AMCs will keep entire TER if distributors fail to do KYC of any folio. So in the whole exercise only distributor looses whereas AMCs and Registrars gain. Why should AMC be allowed to charge TER on non KYC complaint folios?
    SANTOSH ROY · 4 years ago `
    1) Distributor is not responsible for PAN & KYC Updation of business prior to Compliance requirement started 2) If Regulator wants it, they should communicate thru Print and Electronic Media for awareness of investors with the help of AMFI 3) Folios should not be allowed for further transaction, if PAN and KYC not updated. If Regulator wanted full compliance, they would have done it as a first step only instead of holding brokerage
    4) Holding Brokerage is foolishness and absurd and biased action 5) If Brokerages are held up, why can't AMC Fees on such folios. Again a Clear cut Bias. We Poor Distributors, facing gross injustice.
    Gautam Shah · 4 years ago `
    There is Main problem to update KYC of NRI clients.
    When NRI clients will come to Visit India , only then IFA can submit new KYC for them.
    So AMFI should give relief for NRI clients & do not stop commission for NRI folios
    Kumar · 4 years ago `
    My dear friends,

    Keep in blaming Is not good practice.

    We need to understand the concept behind the new rules.

    This is new India where has trying to pull out from the black money, un ethical money laundering activity.

    We as being a responsible we need to support this kind of activity in a peaceful manner...

    Don’t look every thing in a Commission prospective.

    Lates take an example A

    Mr A invested in AMC long back got transfer to some other place. After some days something bad happened to his life.

    Now he neither informed his family about his investment nor the Advisor know about the death..

    So what will happened with his investment....

    So please take this opportunity and meet your investors and collect as much as possible.

    Example B

    Some investors done micro investment long back and we also forgot that investor... because of his low investment. After some days customer applied for pan and having it but he didn’t informed us..

    Now the time as come to convert that Micro investors to Macro Investors...

    Please do smart work......
    Shafiulla Jafar khan · 4 years ago `
    I am with SHIVA Shankara S N. My points are same.
    Piyush Shah · 3 years ago `
    Even as of Today MCS and Registrars has not mapped up kyc data as mentioned in above article, nor they are able to give us true & correct data, amcs are saying approach RTA & RTA are saying approach amcs. Not a single letter or email is received from concerned parties to me for such kyc or pan missing in folio to be updated, unless I have asked for. Infact in some of the case even the required details are provided, it is still not reflecting and my commission is not paid. infact latest report shows my unpaid commission is more then the paid one.
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