SEBI has issued an investor charter in which the market regulator has asked mutual funds, RIA and other SEBI registered intermediaries to put in place a mechanism to disclose average turn around time for redressal of investor grievances on their respective websites.
This will come into effect from January 2022.
Further, SEBI will also publish a monthly status report on the disposal of investor grievances received on SEBI Complaints Redress System (SCORES) portal. Such a disclosure will have name of company, intermediary and other details.
In its investor charter, SEBI talked about rights and responsibilities of investors. Click here to download the investor charter.