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  • MF News AMFI, mutual funds to release investor complaint data every month

    AMFI, mutual funds to release investor complaint data every month

    SEBI releases investor charter for mutual fund investors, specifies the rights of investors
    Team Cafemutual Dec 11, 2021

    From next year, mutual funds and AMFI will have to disclose details of investor complaints on their respective websites on a monthly basis, SEBI said in a circular on Friday.

    As of now, mutual funds publish details of investor complaints on an annual basis.

    SEBI has issued a format for publishing the data. You can access it here.

    Additionally, SEBI also released the investor charter for mutual fund investors. The regulator has directed every mutual fund to publish the document on their website.

    The investor charter specifies the time mutual funds can take to provide each service. Like, consolidated account statement for each month will have to be provided within 15 days from the end of each month. The maximum time specified for payout of redemptions is 10 days.

    Further, the investor charter specifies the rights of investors and also the do's and don'ts. You can access the full investor charter here.

    Have a query or a doubt?
    Need a clarification or more information on an issue?
    Cafemutual welcomes all mutual fund and insurance related questions. So write in to us at newsdesk@cafemutual.com

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    1 Comment
    PARESH · 2 years ago `
    AMFI COLLECT FEES FROM DISTRIBUTORS AND ADVERTISE FOR MUTUTAL FUND FOR DIRECT SALES

    I CANT UNDERSTAND THE LOGIC BEHIND IT.

    EVEN AS AMFI AUTORISED DISTRIBUTORS LIKE US CANT SERVE THE ORFAN CUSTOMER OF MUTUTAL FUND

    SO ONE MORE QUATION WHAT THE MEANING OF AMFI IDENTITY.

    ALL AMC'S AND REGISTRAR ALWAYS SAID IF WE ALLOW OTHER ARN HOLDER FOR SERVICE MIGHT IT MAY BE MOST CHANCE TO FROUD THINGS HAPPEND WITH CUSTOMER

    AS I CANT UNDERSTAND WHY IT HAPPEND AS YOU COLLECT ALL IDENTITY PROOF OF CLIENT, BANK DETAIL AND NO CASH TRANSACTION HAPPEND SO HOW FROUD HAPPEND NO ONE EXPLAIN.

    THAT THE REALITY AT GROUND LAVEL.
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