67% of investors in liquid funds were highly satisfied, followed by 59% of investors in diversified equity funds.
An overwhelming majority of 86% investors are satisfied with their investments in mutual funds, shows a recent survey published by Financial Intermediaries Association of India, an association of national distributors.
The survey was conducted across India and covered all segment of clients – retail as well as HNI – across all age group. In a press release, the association said that the responses were received online as well as through letters by investors to member organizations. The key objective of the survey was to explore investor behavior, preferences and satisfaction with mutual fund investments, said the association.
The report shows that majority of investors are highly satisfied with the performance of debt funds, especially liquid funds. It says, “67% of investors in liquid funds were highly satisfied, followed by 59% of investors in diversified equity funds. Monthly Income Plan (MIP) and sectoral equity funds has least satisfaction, with about 40% investors being unhappy with performance.”
In addition, the report said that investors mainly look at two qualities in distributors – prompt customer service and sound market/product knowledge. Investors would like to see regulatory intervention in selling practices, grievance handling and awareness, it added.
Also, the report claims that investors who invested in regular plan (through distributor/advisor) are more satisfied than investors in direct plan.
