ICICI Prudential Life Insurance has claimed that under its new initiative ‘Claim For Sure’ it has settled death claims in 1 day.
In a press release, the company said that it has settled 99.4% of death claims received under this initiative in around 1.67 days.
Policies, which have been continuously active for three years, do not require any investigation and where the total claim amount does not exceed Rs.1.50 crore qualify for settlement under this service initiative. Claimants are required to submit all mandatory documents to avail of this fast track claim settlement process.
Puneet Nanda, Deputy Managing Director, ICICI Prudential Life Insurance said, “Life insurance is a promise we make to our policyholders to ensure the financial security of their families in their absence, it is the moment of truth. Technology solutions implemented has enabled us to simplify and process death claims on a fast track basis. Customers can take comfort in knowing that their families will now have virtually immediate access to the claim proceeds and continue with their lives.”