Go Digit General Insurance Ltd, a company aimed at simplifying general insurance products, recently crossed the 2 million customers mark in 16 months. Kamesh Goyal, chairman and founder, Digit Insurance, talks about what worked for the company, the importance of introducing affordable products and the challenges that come with running a digital business
How are you different from other digital insurers in the market?
We do not see ourselves as a digital insurer alone. Yes, we are a technology solution-oriented company but technology for us is only a means to an end and not the end in itself.