After the takeover of Apollo Munich Health Insurance Company Limited (AMHI) by private lender HDFC Ltd, existing Apollo Munich health insurance policyholders are in confusion regarding how to renew their policies or in case of any medical issue, which hospital to visit and whom to contact for lodging claims.
To reduce operational difficulties, HDFC has created a new entity – named HDFC ERGO Health Insurance Limited (HDFC ERGO Health) to acquire AMHI. For the time being the newly formed entity will deal with both the clients of Apollo Munich and HDFC ERGO Health, till transition of all the existing clients of AMHI to HDFC ERGO gets over at the time of renewal of the Apollo Munich policies. As health insurance policies are issued and renewed for one year and two years, the transition process would also take up to two years.
