Insurers likely to seek clarification from Irdai on new health circular

The general and health insurance companies are likely to seek clarifications from the insurance regulator on the operationalisation of certain aspects in the new master circular on health insurance products. The Insurance Regulatory and Development Authority of India (Irdai) repealed 55 circulars and issued a new master circular on May 29, 2024. It was aimed at reinforcing the empowerment of policyholders and bolstering inclusive health insurance. The circular included several guidelines, including mandating strict timelines on final discharge authorisation and authorisation of cashless claims within one hour of receiving the discharge note.

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