Star Health and Allied Insurance has updated its agents’ portal allowing them to solicit policies instantly.
In the new portal, once the agents have logged in, and selected the health policy best suited for the customer, a proposal form is generated and sent to the customer by email. Customer can fill in the proposal form online and make payment online to buy the policy. The policy is then issued instantly subject to underwriting guidelines.
In a press release Anand Roy, Joint Executive Director, Star Health and Allied Insurance, said, “At Star Health, we strive to keep all our stakeholders happy. We have over 1 Lakh 60 thousand agents across the country and these agents would normally have to travel between their office and the client’s place a couple of times to complete the formalities in selling a policy. Now they can finish the same with the click of a button, making entire sales process quick and simple.”
The upgraded portal automatically digitizes the customer’s policy and emails all documents related to the policy viz. policy number, tax exemption certificate, policy schedule, ID Card and other terms and conditions related to the policy instantaneously.
“By leveraging technology and enabling systems without hassles and providing our customers with all the details in minutes, we believe that this portal will help in delivering a better customer experience as well as increase health insurance penetration in all parts of the country,” Roy added.